Presentations and Recordings

Virtual BIAZA Conservation Education Conference 2021

‘One-way Trail’ at Dublin Zoo

The role of volunteers during the ‘One-way Trail’ at Dublin Zoo

Dublin Zoo’s Volunteer Programme is 34 years in operation with the primary function to support educational activities on site. During the first forced closure of Dublin Zoo due to the COVID19 pandemic, the Volunteer Programme was suspended. On reopening in June 2020 a core team of volunteers were inducted on-site to support wayfinding with visitors on the new ‘One-Way-Trail’.

This presentation will look at the lessons learnt when this change in the volunteering role was implemented and discuss the impact of the reduced on-site educational activities on volunteers and visitors.

Join the discussion!


Meet the Presenter

Aileen Tennant - Head of Discovery and Learning, Dublin Zoo

Aileen is Head of Discovery and Learning at Dublin Zoo.

Supporting Resources